Refund policy


Return & Refund Policy


Last Updated 03 06 2026

At [International Badsheets], customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy carefully to understand the conditions for returns, exchanges, and refunds.

1. Return Eligibility

You may request a return if your item meets the following conditions:

  • The return request is made within [1-2 DAYS] of receiving your order.
  • The item is unused, unwashed, and in its original condition.
  • All original tags, labels, accessories, manuals, and packaging are intact.
  • The item is not damaged due to misuse, negligence, or improper handling.
  • Proof of purchase (order number or receipt) is provided.

We reserve the right to decline returns that do not meet these requirements.

2. Return Timeframe

Returns must be initiated within [One day DAYS] from the date your order is delivered.

Requests received after this period may not be eligible for a return or refund.

3. How to Request a Return

To start a return, please contact our customer support team with the following information:

  • Full Name
  • Order Number
  • Product Name
  • Reason for Return
  • Photos of the product (if damaged, defective, or incorrect)

Contact us at:

Email: [EMAIL ADDRESS]

Our team will guide you through the return process and provide return instructions if your request is approved.

4. Refund Process

Once we receive your returned item, we will:

  1. Inspect the product.
  2. Verify that it meets our return conditions.
  3. Notify you of the approval or rejection of your refund request.

If approved, your refund will be processed within [1-2 days].

Refunds will be issued using the original payment method whenever possible. For Cash on Delivery (COD) orders, refunds may be processed through bank transfer or another mutually agreed method.

Depending on your payment provider, it may take additional time for the refunded amount to appear in your account.

5. Exchange Options

If you prefer, eligible products may be exchanged instead of refunded.

You may request an exchange for:

  • Incorrect size (if applicable)
  • Different color (subject to availability)
  • Wrong item received
  • Defective or damaged products

If the requested replacement is unavailable, you may choose a refund or store credit, where applicable.

6. Damaged, Defective, or Incorrect Products

If you receive a product that is:

  • Damaged during shipping
  • Defective
  • Incorrect
  • Missing parts or accessories

Please notify us within [24 hours DAYS] of delivery by emailing [officalinterationalbadsheets@gmail.com].

To help us resolve the issue quickly, include:

  • Your order number
  • Clear photos of the product
  • Photos of the packaging
  • A brief description of the issue

After verification, we will arrange a replacement, exchange, or refund at no additional cost to you.

7. Non-Returnable Items

The following items are generally not eligible for return or refund unless they are defective, damaged, or required by applicable law:

  • Customized or personalized products
  • Gift cards or vouchers
  • Clearance or final sale items
  • Products marked as "Non-Returnable"
  • Items that have been used, washed, altered, or damaged after delivery
  • Products returned without original packaging or tags
  • Personal care or hygiene items where the sealed packaging has been opened

8. Return Shipping Costs

If the return is due to:

Our Error

  • Wrong product shipped
  • Damaged product
  • Manufacturing defect

[Internatioal Badsheets] will bear the return shipping cost.

Customer Preference

  • Changed mind
  • Incorrect size selected
  • No longer needed

The customer is responsible for the return shipping charges unless otherwise stated.

Original shipping charges are generally non-refundable unless the return is due to our mistake or a defective product.

9. Cancellation Policy

Orders may be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled and must follow the standard return process after delivery.

10. Refund Exceptions

Refunds may be refused if:

  • The product is returned in a used or damaged condition.
  • The return request falls outside the allowed return period.
  • Required proof of purchase cannot be provided.
  • The product belongs to the list of non-returnable items.

11. Processing Delays

Refund processing times may occasionally be affected by:

  • Banking procedures
  • Public holidays
  • Payment gateway verification
  • Courier delays during the return process

We appreciate your patience and will keep you informed of any unexpected delays.

12. Contact Information

If you have any questions about returns, exchanges, or refunds, please contact us:

[International Badsheets]
Email: [officalinternationalbadsheets@gmail.com]
Phone: [03059470641]
Business Address: [sreet no59 house no23 aszal road]

Our Commitment

At [International Badsheets], we are committed to providing quality products and excellent customer service. If something isn't right with your order, we'll work with you to find a fair and timely solution.

Disclaimer

This Return & Refund Policy is a general template for a Pakistani e-commerce store and should be customized to reflect your actual products, return procedures, and business practices. It is intended to comply with general consumer protection principles but does not replace professional legal advice.